Moscow Circus and Budapest Trotting Track
With
the fall of the Iron Curtain, Eastern Europe was suddenly
open to Western Investment. Like many American companies,
Delaware North Companies (DNC) decided to take advantage of
the newly opened markets. It won contracts to operate Food
and Beverage concessions at the Moscow Circus and the
Budapest Trotting Track.
I was asked to travel to Moscow and then Budapest to
establish DNC’s accounting systems in these venues and train
the local management in utilizing Delaware North’s inventory
control systems.
Invoices were paid from a local bank account, but the
invoices had to be entered on an Accounts Payable input form
that was sent weekly with copies of the invoices, via DHL,
to the Corporate offices in Buffalo, New York, where they
were keyed into the General Ledger system. I set up this
process when I was in Moscow for the opening and later in
Budapest, Hungary. I trained the Office Manager at each
location to list the invoices on the Accounts Payable input
form as she received them so it would not be overwhelming at
the end of the week.
I set up the different concession menu items on the DNC
Concessions Software and showed the Office Manager how to
set up new items as needed, and how to enter purchases when
the product was received. At the end of the inventory
period, I showed the Assistant Manager how to count the
inventory systematically, left to right, top to bottom, to
ensure everything was counted and to list the counts on the
count sheet. When the Office Manager received the count
sheets, I showed her how to enter the counts, and print the
reports. I also showed management how to use the reports to
identify product cost problems and resolve them.
The venues needed to complete a Sales Input Form each day,
summarizing the day’s Food, Beer, and Retail sales and
balancing sales to cash received. I showed the Office
Manager how to summarize the sales from the stand sheets
completed by each concession stand. At the end of the week,
the Office Manager inserted the Sales Input forms into the
DHL package to be sent to Corporate so sales could be
recorded in the General Ledger.
I put cash controls in place where the Assistant General
Manager issued a cash bank to each Concession Stand
Supervisor who signed for the bank at the beginning of the
shift. At the end of the day, the banks were removed from
the concession funds turned in to the cash room, and the
banks were returned to the operating fund. The remaining
cash was counted and a deposit made up. Once a week the
General Manager counted the operating fund, completed a
count sheet, and reconciled the count to the General Ledger
balance.
When I left Moscow and Budapest, both venues were fully
functioning, cash and inventory controls were in place, and
local management knew what Corporate expected from them.
They had the tools to detect problems and take corrective
action to solve them.
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